debarri

Privacy Policy

Privacy Policy for Debarri
Effective Date: 5th February 2025

This Privacy Policy explains how Debarri (“we,” “us,” or “our”) collects, uses, and protects your personal data when you use our mobile application (“App”) and any related services (collectively, the “Services”). We act as the “data controller” for the purposes of the General Data Protection Regulation (GDPR). By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

  • Name: Debarri
  • Address: Harju maakond, Tallinn, Kesklinna linnaosa, Tartu mnt 67/1-13b, 10115
  • Contact Email: contact@debarri.com

2. Personal Data We Collect

2.1 Data You Provide Directly

  • Account Information: When you create an account or fill out an inquiry, we collect data such as your name, email address, phone number, and any other details you choose to provide.
  • Location Data: To connect you with nearby shops, we collect approximate or precise location data if you grant permission.
  • Inquiry Details: We collect any information related to your request or inquiry, such as product or service preferences.

2.2 Data Collected Automatically

  • Usage Data: We collect information about how you interact with the App (e.g., IP address, device identifiers, operating system, browser type, usage patterns).
  • Cookies and Similar Technologies: We may use cookies or similar technologies to improve your experience and gather usage statistics.

3. Legal Bases for Processing

We rely on the following legal bases under the GDPR:

  1. Performance of a Contract: To provide you with our Services (including forwarding your inquiries to local shops).
  2. Consent: When you grant permission for location data collection or subscribe to marketing communications. You can withdraw your consent at any time.
  3. Legitimate Interests: For improving our App, ensuring security, preventing fraud, and analyzing usage trends.
  4. Compliance with Legal Obligations: Where we need to process data to comply with laws or respond to lawful requests.

4. How We Use Your Data

  1. Providing Services: To process your inquiries, match you with nearby shops, and enable communication between you and the shops.
  2. Account Management: To maintain and secure your user account.
  3. Customer Support: To respond to your requests or questions and resolve technical issues.
  4. Analytics and Improvements: To understand how users interact with our Services, develop new features, and optimize performance.
  5. Marketing and Communications: To send you news, updates, or special offers if you have opted in.
  6. Legal and Compliance: To comply with applicable laws, regulations, or legal processes.

5. How We Share Your Data

  1. Local Shops: We share your inquiry details, including relevant personal data (e.g., approximate location, product request), with nearby shops so they can respond to your inquiry.
  2. Service Providers: We may engage third-party vendors (e.g., hosting providers, analytics services) who process personal data on our behalf under contractual obligations to protect your data.
  3. Business Transfers: If we are involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction under appropriate confidentiality agreements.
  4. Legal Compliance: We may disclose your data if required by law, court order, or to government authorities, or if disclosure is necessary to exercise or defend legal claims.

6. International Data Transfers

Your personal data may be transferred and processed in countries outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards (e.g., Standard Contractual Clauses, Privacy Shield frameworks where applicable) are in place to protect your data in compliance with GDPR.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. The retention period may vary depending on the type of data and the legal obligations that apply. Once your data is no longer needed, it will be securely deleted or anonymized.

8. Your Rights Under the GDPR

Under the GDPR, you have the right to:

  1. Access Your Data: Receive confirmation about whether we process your personal data and a copy of the data we hold about you.
  2. Rectification: Request corrections of inaccurate personal data or completion of incomplete data.
  3. Erasure (Right to be Forgotten): Ask us to delete your personal data, subject to certain exceptions.
  4. Restriction of Processing: Request that we limit the processing of your data in certain circumstances.
  5. Data Portability: Obtain a copy of your personal data in a structured, commonly used, and machine-readable format and transfer it to another controller.
  6. Objection: Object to the processing of your data, including profiling, if the processing is based on our legitimate interests.
  7. Withdraw Consent: Where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.
  8. Lodge a Complaint: You can lodge a complaint with your local supervisory authority if you believe your data protection rights have been violated.

To exercise your rights or if you have any questions, please contact us at [Insert Contact Email].

9. Children’s Privacy

Our Services are not directed toward children under the age of 16. We do not knowingly process personal data from children without parental consent. If you become aware that a child has provided personal data without such consent, contact us so we can remove the information.

10. Security Measures

We implement and maintain appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no security measure is entirely foolproof, and we cannot guarantee absolute security of your data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or applicable law. If we make any material changes, we will notify you by updating the “Effective Date” at the top of this Policy and, where required by law, by providing additional notice. Your continued use of our Services after any updates indicates your acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data protection practices, please contact us:

Debarri
Harju maakond, Tallinn, Kesklinna linnaosa, Tartu mnt 67/1-13b, 10115
Email: contact@debarri.com

By using Debarri, you confirm that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your personal data as described.